FREIGHT AND DELIVERY SERVICES

For all things that need to get from point A to B on schedule, our freight and courier services will get it delivered. The promise of BRILHO’s Concierge Services, is to get your time sensitive shipment on the road and towards its destination as quickly and safely as possible. When life happens and you can’t schedule around making important errands, know that our delivery service has that covered.

OUR TRANSPORTATION PROMISE

FREIGHT & DELIVERY SERVICES

We have a solution for majority of standard delivery and courier services. From the most basic to time-sensitive emergency delivery needs, we will keep the logistics of your day to day running as smoothly as possible.

For your convenience, our concierge freight and delivery service includes:

Standard courier and delivery services
Direct courier and delivery services
Emergency courier and delivery services
We are in the business of being as eco-friendly as possible, and every aspect where we can cut down on our ecological footprint, we try to make. Our shipping methods reduces to usage of paper waybills, and instead does everything digitally.

Hire us as your private courier if you have dedicated packages or shipments to be made locally within the GTA. We are more than happy to help you transfer legal documents, small items, medium sized items, high value items, or time sensitive packages pertaining to your business needs – we will get your package to its arrival destination every time.

CONTACTLESS DELIVERY

Where and when the option is available, our current protocols for our delivery services will be done in a contactless way. Our couriers will set up a time of pick-up and drop off where you can leave your packaged parcel at a secure location, and our team of couriers will pick up and drop off the package so to reduce the contact between parties.

Certain things are time sensitive. If you run your own business, or have an important document that needs to be in the hands of a client, or individual, know that our premium courier service will get your shipment to its destination in the shortest possible time frame.

The packages that we manage have you covered in the most transparent and sustainable way possible. With real time tracking and same day delivery, our speed and efficiency of delivery is a time-critical guarantee.

WHAT IS THE DIFFERENCE BETWEEN COURIER AND FREIGHT SERVICES?

In general, courier services are meant to be for delivery of small to medium sized packages that are more time sensitive. On average, the weight of the package for courier items are generally 150lbs or less.

Freight services are meant for shipments of larger sized items, or larger quantities. Freight services may take a little longer. In the instance of local freight shipment, this will generally be larger sized items, or larger quantities that will be shipped by truck. Long distance freight shipments may be transported in trains, via air, or by ship.

WHICH REGIONS DO YOU MAKE DELIVERIES TO?

Our current jurisdiction we service is GTA focused. That includes the cities of Ajax, Aurora, Markham, Milton, Mississauga, New Market, Oakville, Pickering, Richmond Hill, Scarborough, Toronto, and Vaughan.

IS THERE A REFUND POLICY?

BRILHO will have to investigate each scenario and determine whether there is a refund applicable. Refunds operate on a case by case nature. For instance, if factors are out of our control such as inclement weather, traffic due to accidents or construction, we may not be able to guarantee your delivery at an expected time, but we will do our best.

WHAT ARE THE PACKAGE LIMITS IN WEIGHT, HEIGHT, LENGTH?

Our fleet of delivery vehicles ranges from car, minivan and cargo van. The variance of weight that we can ship for you can weigh up to 3500lbs. Our cars can hold a maximum weight up to 300 pounds with the maximum dimensions in inches being 21L x 21W x 16H. Mini vans can hold a maximum weight of up to 900 pounds. The maximum dimensions in inches are 65L x 45W x 35H. Our cargo vans can hold up to a weight of 3500 pounds. The maximum dimensions in inches are 120L x 50W x 45H inches.

WHAT HAPPENS IF THE DRIVER FAILS TO DELIVER A PACKAGE?

If the driver fails to deliver a package for what is considered an avoidable reason (forgot address, delivered to wrong address) then delivery will be free of charge. If the reason is considered unavoidable (extreme weather, car accident), then dispatcher will contact customer to alert them of such issues and alternate arrangements will be made.

Looking for Other Cleaning Services in Toronto? Did not find what you need?

Contact us today to arrange a site visit from our team and get a free quote. We provide residential and commerical cleaning, condominium services, post-renovation cleaning, deep cleans for your property, and real estate cleaning.

 

You can look at the other services offered by the company to satisfy all your required needs for Cleaning services in the Toronto Area! Have further questions? You can Call our experts at BRILHO on 416-923-3300 or email us at [email protected] to learn more about our work and schedule an appointment with us today. Hear from our past Clients and see how we guarantee exceptional results!

TESTIMONIALS

Trusted By Many

BRILHO Luxury Home Services Inc. place picture
4.7
Based on 49 reviews
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Lifewith FaGee profile picture
Lifewith FaGee
08:47 20 Sep 22
There was a kitchen pipe that burst leading to the flooding of my apartment while I away. Although the property management team took steps to air dry the apartment I was not notified. Walking in just before 1am to find things that were removed from the cabinet strewn across the floor and the sink piled up with the things that were exposed to the water damage and a hole in the wall. Needless to say I was overwhelmed and very upset and had the daunting task of disposing of the removed wall debris and other rugs. In the morning I called around to see if anyone could support but on such short notice no one was available. I could not move the stove and other items that had been moved nor did I have the capacity alone. When I got through and explained the situation, I received empathy and could tell help would be on the way. At the next availability plus a lot of last minute rescheduling, a team of 2 arrived promptly and began the task of cleaning up. They were very polite, asked for clarification and direction to ensure my priorities were met. They asked me to review completed sections to see if it was up to my satisfaction. Very professional. Thank you so much for running around and making it possible in this emergency situation!
Sunnylea Homes profile picture
Sunnylea Homes
16:27 29 Jun 22
We have been using Brihlo Luxury Home Services for the past 4 years for our post renovation cleaning.
We are very happy with the services. The staff is polite and respectful, and the cleaning is very good.
When issues arise, Luciano is responsive and quick to rectify it.
I would highly recommend Brilho Luxury Home Services.
Jonathas Leonardo profile picture
Jonathas Leonardo
23:51 05 Jun 22
The quality of Brilho's services is excellent. The staffs are flexible, friendly, dependable and care about their clients. They always ask if there is anything else they can address that may have been missed. But happen that I notice some missing spots later. I contact the office team right away and they schedule a return day at an impressive time and suitable to my schedule. In addition, they are very professional as they show up when scheduled and get the job done in the amount of time that has been agreed upon. 100% would recommend!
Sammy B profile picture
Sammy B
17:24 14 Mar 22
Brilho Luxury cleaners could be the most valuable company I have been lucky enough to encounter. Luciano and his team work wonders on any task that you are looking for assistance with.

They assisted us with packing, unpacking, organizing, deep cleaning, staging and they even organized for volunteers to come and pick up donations for us!

I really can’t rave enough about this company and the extent of services they provide. Thank you for taking such a weight off our shoulders. Highly recommend them, you’d be in great hands with this team!
Paul Engels profile picture
Paul Engels
17:33 09 Dec 21
Our new house is cleaned regularly but major decorating work and old construction dust in the ducts called for a deep clean. Luciano was very responsive and his team of three came within days. They worked unbelievably hard for a full day and our home came out fresher and cleaner in every way. Baseboards, walls, glass, cabinets, counters, closets, appliances...even dusty fan grills were made spotless. They missed nothing! We are extremely pleased with the quality and detail of their work. We'd recommend them to anyone without hesitation.
Scarborough Chapter profile picture
Scarborough Chapter
12:50 09 Dec 21
Our house is only 1.5 years old and recently designer-decorated. While tidy and regularly cleaned, it needed a deep clean owing to construction dust and all the traffic in the house. Luciano scheduled the job and sent in three people who put in a solid 8-hour day or hard work. Our home is gleaming and fresh from basement to top floor. Every surface, baseboards, walls, carpets, closets. fan covers, cabinets, appliances...you name it and they cleaned it. We are 110% satisfied and would recommend Brilho to anyone.

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