OUR PROMISES

OUR VISION

BRILHO Luxury Cleaning & Services: Where your genuine care, comfort, and satisfaction is our number one priority.

BRILHO Luxury Services is committed to excellence in providing premium care and comfort to its clientele.

When you join BRILHO, we pledge to provide you with the finest home and office care. Whatever service you decide to choose with us, we will tailor the experience to fit your needs. All we ask of you is to enjoy the comfort and serenity that comes only from our list of luxury services.

The BRILHO experience enlivens the senses, enhances the feeling of well-being, and fulfills the unexpressed wishes of your needs.

The BRILHO experience aims to enhance the feeling of well-being and fulfill standards that exceed your current quality of life.

Mission: To provide the highest quality in luxury home and office cleaning.

If you’d like to learn more about our Code of Ethics, click here.

COMMITMENT TO OUR CLIENTS

Our trained and bonded cleaning associates will arrive on time in a BRILHO uniform. They will clean your space thoroughly and efficiently, with as little disruption to your daily routine as possible. After each cleaning service, a short survey to rate your BRILHO experience will be left behind for you to complete. The questionnaire will cover your feedback regarding the cleaning associates’ performance. The results of your completed survey will be used as input to the training of our staff, and to assess performance rewards. To download a copy of our Client Care Survey, click here. And to access our Quality Service Evaluation Form, click here for the QR code.

COMMITMENT TO OUR TEAM

At BRILHO, we’re extremely committed to fostering a comfortable, safe, and professional environment. Along with employment, we offer training and exciting perks!

As English is not the first language of most of our employees, we provide them with ESL courses. We also want to make sure everybody in our team is happy and healthy. Therefore, we offer ongoing extracurricular classes, including nutrition workshops, meditation, and massage therapy.

Our training ensures that everybody is bonded and insured for our clients’ peace of mind. Privacy is particularly important to us, so we emphasize it to balance the needs of our employees and clients.

BRILHO hosts exciting events for the employees and their families, including barbecues, Christmas parties and much more. It’s our way of making the team cohesive. We want to foster a feeling of community and well-being in and outside work. From our perspective, it starts here with the many activities we offer.

COMMITMENT TO OUR ENVIRONMENT

BRILHO provides eco-friendly cleaning products that are safe for the environment and can be used in a home with small children or pets.

COMMITMENT TO OUR COMMUNITY

NEED OTHER CLEANING SERVICES IN TORONTO?

If you’re looking for a reliable and trustworthy cleaning service provider in Toronto, look no further than BRILHO. With over a decade of experience in the industry, we have become experts in delivering exceptional cleaning services that exceed your expectations. Our team is trained to pay attention to the details that others may overlook, ensuring that we provide thorough and efficient cleaning services that leave your space spotless.

 

You can look at the other services offered by the company to satisfy all your required needs for Cleaning services in the Toronto Area! Have further questions? You can Call our experts at BRILHO on 416-923-3300 or email us at [email protected] to learn more about our work and schedule an appointment with us today. Hear from our past Clients and see how we guarantee exceptional results!

TESTIMONIALS

Trusted By Many

BRILHO Luxury Home Services Inc. place picture
4.7
Based on 49 reviews
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Lifewith FaGee profile picture
Lifewith FaGee
08:47 20 Sep 22
There was a kitchen pipe that burst leading to the flooding of my apartment while I away. Although the property management team took steps to air dry the apartment I was not notified. Walking in just before 1am to find things that were removed from the cabinet strewn across the floor and the sink piled up with the things that were exposed to the water damage and a hole in the wall. Needless to say I was overwhelmed and very upset and had the daunting task of disposing of the removed wall debris and other rugs. In the morning I called around to see if anyone could support but on such short notice no one was available. I could not move the stove and other items that had been moved nor did I have the capacity alone. When I got through and explained the situation, I received empathy and could tell help would be on the way. At the next availability plus a lot of last minute rescheduling, a team of 2 arrived promptly and began the task of cleaning up. They were very polite, asked for clarification and direction to ensure my priorities were met. They asked me to review completed sections to see if it was up to my satisfaction. Very professional. Thank you so much for running around and making it possible in this emergency situation!
Sunnylea Homes profile picture
Sunnylea Homes
16:27 29 Jun 22
We have been using Brihlo Luxury Home Services for the past 4 years for our post renovation cleaning.
We are very happy with the services. The staff is polite and respectful, and the cleaning is very good.
When issues arise, Luciano is responsive and quick to rectify it.
I would highly recommend Brilho Luxury Home Services.
Jonathas Leonardo profile picture
Jonathas Leonardo
23:51 05 Jun 22
The quality of Brilho's services is excellent. The staffs are flexible, friendly, dependable and care about their clients. They always ask if there is anything else they can address that may have been missed. But happen that I notice some missing spots later. I contact the office team right away and they schedule a return day at an impressive time and suitable to my schedule. In addition, they are very professional as they show up when scheduled and get the job done in the amount of time that has been agreed upon. 100% would recommend!
Sammy B profile picture
Sammy B
17:24 14 Mar 22
Brilho Luxury cleaners could be the most valuable company I have been lucky enough to encounter. Luciano and his team work wonders on any task that you are looking for assistance with.

They assisted us with packing, unpacking, organizing, deep cleaning, staging and they even organized for volunteers to come and pick up donations for us!

I really can’t rave enough about this company and the extent of services they provide. Thank you for taking such a weight off our shoulders. Highly recommend them, you’d be in great hands with this team!
Paul Engels profile picture
Paul Engels
17:33 09 Dec 21
Our new house is cleaned regularly but major decorating work and old construction dust in the ducts called for a deep clean. Luciano was very responsive and his team of three came within days. They worked unbelievably hard for a full day and our home came out fresher and cleaner in every way. Baseboards, walls, glass, cabinets, counters, closets, appliances...even dusty fan grills were made spotless. They missed nothing! We are extremely pleased with the quality and detail of their work. We'd recommend them to anyone without hesitation.
Scarborough Chapter profile picture
Scarborough Chapter
12:50 09 Dec 21
Our house is only 1.5 years old and recently designer-decorated. While tidy and regularly cleaned, it needed a deep clean owing to construction dust and all the traffic in the house. Luciano scheduled the job and sent in three people who put in a solid 8-hour day or hard work. Our home is gleaming and fresh from basement to top floor. Every surface, baseboards, walls, carpets, closets. fan covers, cabinets, appliances...you name it and they cleaned it. We are 110% satisfied and would recommend Brilho to anyone.

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